meybet believes that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page outlines the tools, policies, and support resources available to every player in Bangladesh.
At meybet, responsible gaming is not a checkbox — it is a core operating principle. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet and Cox's Bazar, and we recognise that each player brings a different background, financial situation, and level of experience to the platform. Our responsible gaming framework is designed to respect that diversity and to ensure every player has the tools they need to stay in control.
Gambling is entertainment. Like any other form of entertainment — watching cricket, attending a concert, or dining out — it should fit comfortably within your personal budget and time. When gambling starts to feel like an obligation, a way to recover losses, or a primary source of stress, it has crossed from entertainment into problem territory. meybet takes that line seriously.
We have built a suite of player protection tools directly into the meybet platform. These tools are free to use, available at any time, and can be activated without requiring you to contact our support team. Below you will find a complete description of each tool and how to use it.
Responsible gambling means keeping your play recreational. Signs of healthy play include: you set a budget before you start, you treat losses as the cost of entertainment, you stop playing when you reach your limit, and gambling does not affect your relationships, work, or daily finances.
Signs that gambling may be becoming a problem include: chasing losses in an attempt to win back money, lying to family members about how much you gamble, neglecting responsibilities to spend more time gambling, borrowing money to fund your gambling, or feeling anxious or irritable when you are not gambling. If any of these signs apply to you, please use the self-assessment tool below and contact our support team.
If you feel that gambling is harming you or someone you know, please contact the meybet support team immediately at [email protected]. Our team can activate self-exclusion, impose deposit limits, or close your account at your request — without any waiting period. You are not alone, and help is available around the clock.
18+ | Play Responsibly. Gambling involves financial risk. Never gamble with money you cannot afford to lose. If gambling is no longer fun, it is time to take a break. meybet supports every player's right to play safely and within their means.
Every tool listed below is available to all registered meybet players at no cost. Contact [email protected] to activate any of these protections on your account.
Set a daily, weekly, or monthly cap on how much you can deposit into your meybet account. Once the limit is reached, no further deposits are accepted until the period resets. You can request a reduction to your deposit limit at any time and it takes effect immediately. Increases to deposit limits are subject to a 7-day cooling-off period to protect you from impulsive decisions.
Define a maximum session duration for your play. When your session time is reached, you will receive a clear on-screen notification and be given the option to end your session. This tool helps you stay aware of how long you have been playing and prevents extended sessions that can distort your sense of time and money spent.
If you need a short break from gambling, the time-out feature allows you to suspend your meybet account for a defined period — from 24 hours up to 30 days. During a time-out, you will not be able to log in, place bets, or make deposits. The time-out cannot be shortened once activated, giving you a firm, reliable pause from play.
Self-exclusion is a longer-term measure for players who feel they need to step away from gambling entirely. You can request self-exclusion for periods of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account is fully locked, all promotional communications are stopped, and login is disabled. To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request".
Set a ceiling on how much you are prepared to lose within a given time period. When your net losses reach the limit you have set, your session is paused automatically and you will be notified. This tool is particularly useful for players who want to enjoy the entertainment value of casino games while keeping their financial exposure within a controlled boundary.
Promotional offers and bonus communications are a standard part of the meybet platform, but we understand that for some players these messages can act as unhelpful triggers. At any time you can request to be removed from all marketing and promotional lists. Simply contact [email protected] and our team will update your preferences within one business day.
You can request any player protection measure through our support team. Here is how the process works.
Send an email to [email protected] or open a live chat session from within your logged-in account. Our support team is available 24 hours a day, 7 days a week, including during Eid and public holidays.
Clearly specify which protection tool you want activated — for example, "I would like to set a weekly deposit limit of ৳5,000" or "Please activate a 30-day time-out on my account". The more specific your request, the faster our team can action it.
To protect your account, our support team will verify your identity before activating any protection measure. This typically involves confirming the mobile number or NID details associated with your account.
Protective restrictions — including deposit limit reductions, time-outs, and self-exclusion — take effect immediately once verified. You will receive a confirmation message once the tool is active on your account.
Our team will follow up with you after your time-out or self-exclusion period ends to check that you feel ready to return to play safely. There is no obligation to resume — account closures can be made permanent upon request.
Answer the questions below honestly. If you find yourself agreeing with several of these statements, we encourage you to use one of the player protection tools above or to contact our support team directly.
If you answer "yes" to three or more of the following questions, consider speaking with our responsible gaming support team.
Do you spend more money on gambling than you originally planned when you started a session?
Have you tried to win back money you lost by placing more bets, also known as "chasing losses"?
Have you ever hidden your gambling activity or the amount you spend from family members or close friends?
Has gambling ever caused you to miss work, studies, family obligations, or other important responsibilities?
Have you borrowed money — from friends, family, or via mobile financial services such as bKash or Nagad — specifically to fund your gambling?
Do you feel restless, irritable, or anxious on days when you are unable to gamble?
Has gambling ever felt more like an obligation or a way to escape problems rather than a form of entertainment?
If you answered yes to 3 or more questions: Please contact our team at [email protected]. Activating a time-out or deposit limit is a positive, courageous step — our team will assist you without judgement.
Beyond the individual tools, meybet has built responsible gaming into the DNA of the platform itself.
Every player must verify their identity and age before real-money play is permitted. meybet uses Bangladesh National Identity Card data to confirm that all players are 18 years of age or older, with no exceptions.
meybet monitors account activity for patterns that may indicate distressed or harmful play — such as unusually long sessions, rapid escalation of bet sizes, or repeated late-night activity. Flagged accounts receive proactive outreach from our support team.
Players can opt in to receive regular on-screen notifications during play showing how long the current session has lasted and a summary of net wins or losses. These prompts are designed to interrupt automatic play and encourage a conscious decision about whether to continue.
meybet does not offer credit or extend loans to players for the purpose of gambling. All deposits must be funded from your own verified payment account — bKash, Nagad, Rocket, Upay, or a linked bank account. This policy prevents players from accumulating debt through the platform.
Responsible gambling is an active habit, not a passive state. The following practical guidelines are recommended for all meybet players, whether you are a new player or a long-term member of the platform.
Decide in advance how much money you are prepared to spend on gambling this week or this month, and treat that amount as the cost of entertainment — the same way you would budget for a cinema ticket or a meal out. Use meybet's deposit limit tool to make this budget automatic and enforceable. Never fund gambling from money earmarked for rent, utilities, household expenses, or Eid savings.
The house always has a mathematical edge in casino games. Over a long enough period, the majority of players will lose more than they win. This is a fundamental truth of gambling, not a flaw in the platform. Approach each session knowing that losses are possible and that your entertainment budget is the maximum you are willing to spend — not a target to recover.
Chasing losses — continuing to play or increasing your bet size in an attempt to recover money you have already lost — is one of the most common and most harmful patterns in problem gambling. If you reach your session budget, stop. Log out. Come back another day if you choose to. The games will still be there, and a clear head always makes for better play.
Avoid gambling when you are stressed, tired, under the influence of alcohol, or in a difficult emotional state. Gambling while emotionally compromised is associated with poor decision-making and higher risk of harmful behaviour. If you find yourself turning to gambling as a coping mechanism for stress or anxiety, please speak with a trusted person in your life or contact our support team.
Long, uninterrupted sessions make it harder to track how much time and money you have spent. Use the session time limit tool to receive automatic break prompts. Step away from the screen at regular intervals, especially during live cricket betting or live casino sessions where the pace of play can be fast and immersive.
If you share a device with family members — particularly children — ensure that your meybet account is always logged out after use and that your login credentials are not saved or visible. Never allow a minor to observe extended gambling sessions or to handle any aspect of your account.
Gambling is at its best when it is fun, controlled, and within your means. Explore our games, check our FAQ for common questions, or log in to manage your account protection settings today.